Our Policies

Please read this page, it is very important!

Turnaround Times

  • All watch and warranty repairs are done on a will call basis.

Limited Warranty

  • We provide a 180 day limited warranty on any COA, restoration or watch repair we perform, except battery/cell replacements.
  • We provide a 180 limited warranty on the parts we installed exclusively for your repair.
  • We DO NOT provide any warranty against water damage or misuse on any watch repair.
  • Wristwatch Doc reserves the right to cancel any job at any time for any reason.

Payment Terms

  • All individuals will pay for repairs before they leave our facility. NO EXCEPTIONS!
  • We accept Business and personal Credit Card payments.
  • We accept PAYPAL  (Paypal Certified)
  • Company checks will clear our bank before we ship watches.
  • WE DO NOT ACCEPT PERSONAL CHECKS, NO EXCEPTIONS!
  • Bank Wires
  • Cash
  • If you have not paid for your repairs within 30 days of it being repaired, there will be a 5% monthly fee added to your balance.
  • Any repaired item not paid in full within 3 months (90 Days from first phone call) will become the complete property of Wristwatch Doc with no recourse.

Shipping

  • USPS Priority Mail
  • Signature & Insurance required.
  • We do not accept any postage due mail.

Shipping Address:

Wristwatch Doc
534 Knox Abbott Drive
Cayce, SC, 29033
Email:  info@wristwatchdoc.com
Phone:
803 787-1212 or 803 834-5924
Fax:
803 764-4991